P R I V A C Y N O T I C E
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May 2018
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Who is responsible for managing my information?
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Park View Cottage
103 Manor Park Road
Glossop
Derbyshire
SK13 7SH
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This is our Privacy Notice and it explains how we collect, use, share and protect your personal data.
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we are responsible for the proper management of any personal information you submit, also any shared with us by Cottages.com (Wyndham Vacation Rentals (UK) Ltd.). We will keep your personal details secure and use the information you provide with applicable privacy and data protection laws and the terms of this Privacy Notice.
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What information do we collect?
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If you choose to make a booking through Cottages.com, directly through us or make queries about a potential booking we will collect details that you provide in relation to that booking or query. Information held is likely to include name and contact details, information about your booking and any additional information we may need to help meet your specific requirements.
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How do we use your information?
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The information you provide may be used in a number of ways, for example:
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- to enable us to complete your booking
- to personalise repeat visits to Park View Cottage
- to manage customer service queries
- to help us provide details or information you may have requested
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On what legal basis will we process your information?
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We will always process your personal information on lawful grounds and in particular on the grounds set out below.
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Performance of a Contract
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If you make a booking through Park View Cottage or Cottages.com we will use the details you give to provide that booking to you. This information is likely to include your name, address and contact details, information about your booking and any additional information we may need to help meet your specific requirements.
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If you do not provide us with the information set out in this paragraph, then we may not be able to provide the booking or our letting services.
Legitimate Interest
We want to give you the best possible customer experience whilst respecting your privacy.
We may use some of your personal information for statistical purposes when we evaluate our range of services.
Data privacy law allows this as part of our legitimate interest in understanding our customers and helping us to provide them with the highest levels of service.
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Legal Obligation
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We may also disclose your personal data without your permission to the extent that we are required to do so by law or regulation.
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Who will you share my information with?
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In order to complete your booking we may share your information with other third parties who we may need to work with to deliver services.
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We may also disclose your personal data, without your permission, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend our legal rights.
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How long will we hold your information for?
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Your information will only be stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of or deleted in a secure manner.
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Your rights
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You may have the right to ask us at any time:-
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- to confirm whether we hold any of your personal data
- to send you a copy of any personal data that we hold about you ;
- to correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete
- to delete (to the extend possible) any of your personal data, where we are required by law to do so;
- to stop processing your personal data where we are required by law to do so;
- to let you have a portable copy of the personal data we hold about you, where we are required by law to do so;
- to stop processing any of your personal data that we process on the basis of our legitimate interests.
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We do not use your personal data for the purpose of marketing or profiling
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Where we process your personal data on the basis that you have given us your consent to do so then you may contact us at any time to withdraw your consent.
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If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address given below.
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Does the notice apply to linked websites?
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Our website, www.park-view-cottage.com, may contain links to other websites. This privacy notice only applies to our website so when you link to other websites you should read their own privacy policies.
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Cookies
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Cookies are small pieces of data stored on a site visitor's browser, usually used to keep track of their movements and actions on a site.
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http://janebooth11.wixsite.com/park-view-cottage was created via Wix.com, in accordance with the GDPR - Wix.com use cookies on all website. These may be any of the cookies listed in the table below.
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COOKIE NAME LIFE SPAN PURPOSE
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svSession Permanent Creates activities and BI
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Hs Session Security
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incap_ses_$(Proxy-ID_$(Site-ID) Session Security
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incap_visid_$(Proxy-ID_$(Site-ID) Session Security
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nibi_{ID} Persistent Cookie Security
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XSRF-TOKEN Persistent Cookie Security
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smSession Two weeks Identify logged in site members
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How do we update this privacy notice?
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We keep our privacy notice under regular review and we will place any updates on our website and in Customer Information in Park View Cottage.
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Who can I contact if I have queries about this privacy notice?
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You can contact us directly if you have any questions about our privacy notice or information we hold about you.
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Please write to us at the address given below:-
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Jane Booth
Park View Cottage Holiday Let
c/o 11 Manor Park Road
Glossop
Derbyshire
SK13 7SQ
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Or by email - park-view-cottage@outlook.com
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If you are dissatisfied with our handling of any complaint you also have the right to raise concerns with The UK Information Commissioner:-
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